Shipping Policy
At Vensora, we are dedicated to providing a smooth and reliable shipping experience across the United States. Please review the information below regarding our shipping process, delivery estimates, and related policies.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Shipping Rates & Delivery Estimates
We currently offer shipping within the United States only.
- Flat Rate Shipping: $4.99 on all orders
- Estimated Delivery Time: 5–12 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or high seasonal demand.
Tracking Your Order
After your order has been shipped, tracking information will be sent to the email address provided during checkout. Tracking updates may take up to 48 hours to appear.
Shipping Delays
While we work closely with our shipping partners to ensure timely delivery, occasional delays may occur due to factors outside our control. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. Vensora is not responsible for lost or delayed shipments caused by incorrect address information.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist you in resolving the issue.
Contact Us
If you have any questions regarding our shipping policy, feel free to contact us:
- Phone: +1 (646) 980-5451
- Email: info@vensora.shop
- Address: 106 Bowery, New York, NY 10013, United States